FAQ
Frequency Asked Question
Our office is in Hanoi, Viet Nam
For retailer 0.3kg and for wholesalers 3kg >
RAW hair is human hair that is in its natural state, no chemical changes and has not been processed, all cuticle are intact.
300 – 400grams depending on the length
We use from 200 – 400grams of hair to produce our wigs, however clients specifications are welcome.
We are always available for Lace Frontal and Closure, all customized and based on clients specification. In terms of Lace used to create Frontal and Closure, we are utilizing two types of lace: Swiss Lace and HD Lace
Our Closures are 100% hand-made and not machine-made, it takes 2-5 days for a closure / frontal to be ready. It requires a lot of care and experience
They are all high quality human hair, cuticles aligned. The difference between them is:
Single drawn hair is thinnest standard, so the price is cheapest Double drawn is medium thickness.
Super double drawn is 150% density, ít thickness ì full from top to bottom and price is highest.
The quality of hair between single- double- super is the same quality as the difference is the density.
Our Closures are 100% hand-made and not machine-made, it takes 2-5 days for a closure / frontal to be ready. It requires a lot of care and experience
They are all high quality human hair, cuticles aligned. The difference between them is:
Single drawn hair is thinnest standard, so the price is cheapest Double drawn is medium thickness.
Super double drawn is 150% density, ít thickness ì full from top to bottom and price is highest.
The quality of hair between single- double- super is the same quality as the difference is the density.
DHL, UPS, Fedex, local shipper( Nigerian clients)
Shipping takes about 7 – 8days after hair processing/production is complete.
The cost of shipping is determined by the weight of the order.
Yes. A tracking number will be emailed when your order has been processed.
General Questions
Our office is in Hanoi, Viet Nam
For retailer 0.3kg and for wholesalers 3kg >
RAW hair is human hair that is in its natural state, no chemical changes and has not been processed, all cuticle are intact.
300 – 400grams depending on the length
We use from 200 – 400grams of hair to produce our wigs, however clients specifications are welcome.
We are always available for Lace Frontal and Closure, all customized and based on clients specification. In terms of Lace used to create Frontal and Closure, we are utilizing two types of lace: Swiss Lace and HD Lace
Our Closures are 100% hand-made and not machine-made, it takes 2-5 days for a closure / frontal to be ready. It requires a lot of care and experience
They are all high quality human hair, cuticles aligned. The difference between them is:
Single drawn hair is thinnest standard, so the price is cheapest Double drawn is medium thickness.
Super double drawn is 150% density, ít thickness ì full from top to bottom and price is highest.
The quality of hair between single- double- super is the same quality as the difference is the density.
GENERAL QUESTIONS
Yes, our wigs can be worn glueless.
The longevity of your unit purely relies on you, your lifestyle, and how well you care for it. Your wig is a carefully machine/handcrafted it been made with the highest quality hair.
My suggestion would be starting with a lace closure unit, as they don’t require a lot of maintenance because they have a smaller parting space.
Currently, the company does not provide free sample products for customer testing. To ensure the customer’s pleasure prior to delivery, our team will video call or utilize other means to allow customers to inspect the product quality after our factory has completed generating the order. We only deliver packages to shipping agents after the consumer has been satisfied with the quality of the hair products.
We suggest purchasing a wig storage bag. Your units can be placed in these wig protective bags to preserve the style and keep it dust/ dirt free.
We provide our clients with exceptional products, with full attention to detail and uttermost precision.
© 2024 Created with My luxuryHair | Vietnam
Contacts
Office address: 5ft floor, 260-262 Ba Trieu Street, Hai Ba Trung District, Hanoi, Vietnam
Office Line: +84 368174389
Sales rep:
Jenny +84 36243 7389
Eve. +84 82 259 3459
Racheal +84 82 814 0486